Frequently Asked Questions


What are your prices?

Prices are from £5 depending on the complexity of the retouching and how long the work will take. Please contact us for a free quote.

How do I send the images?

For digital files, we recommending using WeTransfer. Please send the files to For larger orders of 10 or more the images can be sent via FTP, please contact us for details.


Prints, negatives and slides can be posted to 35 Cromwell Road, Newbury, Berkshire. RG14 2HP.

Do you have a minimum order value?

Our minimum order is £10.

Do you send out proof images?

We send a low resolution proof image to ensure that you are completely satisfied before you pay.

How do I pay?

Our preferred method is payment by bank transfer or BACS. Alternatively its possible to pay by debit/credit card, details will be provided once your order is ready.

How do you return the edited images?

Digital images are sent back via WeTransfer. Photographs/negatives and slides are posted back First Class or Special Delivery if you prefer.

Can you restore old photographs?

We can restore faded, torn or marked photographs to their former splendour.

We only have the negatives/slides is this a problem?

We can scan from 35mm negatives and slides. The scans are 4000dpi which produces a high resolution digital image for us to restore.

Can you produce prints?

We can produce prints on archival paper that is guaranteed not to fade for at least 100 years. We can print to any size, please get in touch with your requirements.

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